Contingency · most of it is resolved on the website

Solve most of it yourself

Koxiv was designed for self-service: downloads, plans, free trial, and the guide cover the common path without a support queue.

If you need a human, Sarah (icon in the corner) helps with specific questions. The form below is for requests with context (e.g. volume out of catalog or escalation).

💬 Sarah first step on the site 📝 Form order with history 📄 Legal terms and privacy in the footer

Sarah

Ideal for quick questions about plans, free trials, downloads and getting started.

Support

For technical questions, usage guidance and Koxiv support.

Sales

To talk about plans, corporate proposals and scenarios with more machines or servers.

Before contacting

You can also go directly to the pages that answer most of the questions: Plans, How it works, Sectors, and Downloads.

Leave context for human service

Use this form only when the assistant indicates that it is worth escalating to human assistance.

Tip: to receive a more objective answer, state your scenario in 1 sentence: how many machines, whether it will be used on a network and the type of documents you need to search.

Most common topics

Plans, free trial, download, installation, network use, multi-server, corporate proposal and implementation.

Useful shortcut

Are you going to start now? The fastest route is: Sign upDownloadsPlans.